user experience

The user experience development process is all about ensuring that no aspect of the user's experience happens without your conscious, explicit intent. By breaking the job of crafting user experience down into its individual components, we can better understand the problem and goals as a whole. The result is a solution that meets the needs of both users and stakeholders and accomplishes all business objectives.

The following illustrates these component elements. Using this conceptual framework and building from bottom to top, I am able to work with any client to make more specific decisions which involve finer levels of detail. In doing so it becomes possible to take a closer look at how all the pieces fit together to create the whole user experience.

[taken from The Elements of User Experience
by Jesse James Garrett published by New Riders]